new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 2256507652
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your phone to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection and wait for a strong signal to ensure a stable connection. If you still don't receive the OTP, click on send OTP again and wait for the designated time. If the OTP doesn't arrive, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can log in and start playing the app without any problems. This should provide you with a smooth and enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, which includes saving your Aadhar card, UPI information, and bank details. This is a necessary step to complete your registration. By doing so, you can successfully access the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money is exclusively for gaming use and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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